We are receiving error code 502 on RAPS file submissions. Duplicate error is caused by another plan submitting the diagnosis clusters. How can we resolve this issue and/or receive credit for the diagnosis clusters?

Answer:

If the bene diagnosis for the same date of service (DOS) is already on the RAPS database, there is no need to resubmit the same diagnosis again. The diagnosis submitted by the other plan will be used in risk adjustment to determine the plan payment.